PRIVACY POLICY

It is the client responsibility to protect its installation - hardware, software and data from environmental hazards like electrical fluctuation, fire, viruses etc. The customer is also responsible for archival of regular back-ups so that restoration of the system and operating software can be done in case of a failure.

The client shall provide the following:

• Full information that would be required to reproduce the defect including any data that is relevant.
• Full information on any other software being run concurrently with the product, which may have a bearing on the defect.
• Full information on any modifications or changes made by their personnel in the product.
• Full information on sequence of operations performed before encountering the defect.
• Full access to the client support personnel to provide proper information about the installation, product extensions and any other software running concurrently with the product.